What currency are the prices listed in?
All prices are listed in USD.
When will my order ship?
All orders ship within 4-7 business days, and deliver within 3-9 business days once shipped. An email with your tracking number will be sent to you within 3-5 business days after your order has shipped. If you don't receive a tracking number after 7 business days, please email us.
I am not in love with my order, can it be returned? What if there is an issue?
Our store has a 30-day, full-refund policy. All our items are shipped with the utmost care, but if your order arrives damaged, please ship it back to us within 30 days for a full refund. The buyer must pay any return shipping expenses. Please include a name and order number on the returned package. Please note: if your package has already shipped, you must wait for it to arrive before processing a return.
Can I cancel my order?
Yes, we offer free order cancellations! You must cancel your order before it ships. However, If the item has already shipped, then please wait for it to arrive and process a return as normal for a full refund.
I accidentally put in the wrong address. What do I do?
If you've entered the wrong address, kindly notify us via email within 24 hours and we will update it for you. After 24 hours, we won't be able to update the address or provide a refund.
How long does shipping take?
The average shipping time is 3-9 business days.
I have a question that wasn't answered, can you please help?
We receive a large volume of emails, so please attach your order number and describe the problem in detail so we can assist you quickly and properly.